Business Development
Wins include:
- VCA Technology, G+H Electrical, The Whitehall & Industry Group
Awaiting response
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EFK Diagnostics, Kingsley Wood, DS Smith (DM), Taylor Rose
New opportunities
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The Royal Veterinary College, Estyn, The Vale Resort, The Brogue Trader, The Farriers Council. Progress Housing Group
Progress
We are making progress as a team but we find ourselves in a position where we have a lot of opportunities that we are less confident will close as won. More speculative.
Feedback
Sales figures are down and we are working really hard to close the opportunities we are working. We are very busy and hopefully our hard work will be rewarded.
Spindogs Marketing
Umbraco Awards – We are a finalist for one of the awards, so everyone cross your fingers!
Market Share @ Tramshed Tech – Ryan also represented us this week at Tramshed Tech at the MarketShare event
GA4 webinars – We hosted two online GA4 sector-specific webinars, led by Ryan Harris, which were well received
BARK 11 – Content phase of BARK continues
Housing Expo – Prep continues for the housing awards which is now only a month away – the design of the stand looks great!
Asset review – Incremental improvements to our online and offline assets continue – this is a continuous process
Summer Client Party – We are now in the thick of the organising phase of the Summer Client Party, more info will follow, it will be Wimbledon themed!
People & Culture
Recruitment and onboarding continue to be a priority –
- We have received close to 400 applications in the past 2 months for the PM, .Net and PHP Dev roles alone
- We are also recruiting for a Client Support Rep
- Ensuring all applicants are replied to in a timely fashion and making sure the candidates have a good experience
Lunch ‘n’ learns – We had an art class over lunch in May, and today, we have a curry lesson from Fern! In June, Claire Farren, will be hosting a Productivity & Prioritisation session, virtually. For future lunch n learns we are looking at speakers on nutrition, Greenpeace, as well as diversity & inclusion. We are also looking at practical sessions on pizza making and yoga by the water.
Dext expense system – we have a new expense system and have rolled out training to those who regularly claim expenses. However, if you ever need to claim an expense please reach out to Mands.
Development
We’ve hired a new Laravel Developer – Zara Bostock, Zara starts at the beginning of July!!
Recruitment for Laravel & .Net developers is ongoing and we’re building relationships with .Net contractors
Laravel 10 Upgrades
Yorkshire Housing Umbraco Award Nomination
New technical triage estimates process
Technical Workshop Q3 was held on Wednesday 24th May, earlier this week.
.Net Cardiff Meetup in the office was also held on Wednesday 24th May
This year’s Global Accessibility Awareness Day: we really gained an understanding of the user perspective and the benefits
This month Ellis and Davey showed the real meaning of team work!
Project Management
The team have pulled together and supported each other to ensure client’s get the best experience while we’re low in PM numbers.
Lauren from the Support team is joining the PM team next week!
And we have a new starter, Anne-Marie joining the team on 7th June!
Business Partner
The team have been joining the Support team to better understand how they can assist to ensure a better client experience.
Triumph provided positive feedback for innovation – a first ever!
ACE 2.0 was finalised, finally!
Together the BPs and PMs have been…
Working really hard to ensure we’re getting better at managing data in Zoho, to ensure it’s our one source of truth:
- Timesheets managed daily
- Projects closed correctly
- Projects linked to CRM
Working together to support IT team in cleaning up Dev7 by auditing existing sites and removing any unnecessarily stored. This will be managed every 6 months moving forward.
Digital Marketing
DM now currently have the highest amount of retainers at the highest value we’ve ever had in Spindogs history! Huge thank you for everyone’s hard work on keeping those relationships going day after day and to the delivery team for always going above and beyond.
Chris’ keyword research run through with some of our internal teams was a HUGE success.
Ryan gave a talk at Tramshed for Marketshare, as mentioned above.
It is the final push for GA4.
Last, but by no means least – Hari & Ben have both recieved very well deserved promotions to Junior Digital Marketers.
IT
PHP Hosting – On our hosting dedicated servers we’ve installed and setup malware/antivirus scanning for all sites on a daily basis. I’m pleased to say nothing has been found so far!
Solutions Architect
Supported 56 opportunities in the last 30 days into Referral Complete – with 18 of them now being Closed/Won –
Totalling £129k of new work!
Currently supporting Laravel 10 Upgrades to client platforms
Support
We’ve been realigning some quality processes around estimations when tickets come in!
Eliza Joined the team this Month!!
Client Training with MonbsBS and Performance 54
Cat Joined Support for the day.
We’ve had 2,318 emails in the past month.
“Thank you for your help it is greatly appreciated“
“Thank-you Sarah for actioning our request so swiftly, and ensuring it was done accurately. Perfect service“